Starbucks

CHAPTER 14 EMPLOYEE SELECTION ABSTRACT This chapter presents the picture and use of a problem-based learning bug out off on the topic of Employee Selection. The PBL project is organized around a problem that challenges students to design and implement a selection butt against for hiring a impertinently shift supervisor for a tell of Starbucks (Thailand). Students engage in all tasks in the selection transition starting with screening resumes for a vacancy that has been posted. Student teams design selection tools including resume screening, an interview schedule, and a work sample distribution activity. They then use their selection tools in a aim played scenario with live candidates culminating in a selection decision. The chapter describes this performance and discusses design considerations.1 INTRODUCTION Recognition of the collect to create and maintain a quality workforce has taken on a new urgency over the past 15 years in physical compositions throughout the world. Emergence of the knowledge economy has highlighted the importance of an organizations human capital to its sustainable, long-term success. Hiring and keeping the good deal with the right stuff has become an imperative in a globally competitive economically.

2 This imperative is no less urgent in Asia than in the United States or Europe, though the character of the challenge is somewhat different. Asian organizations face the challenge of coming upon increasing international standards that ar, in many cases, higher than tralatitious local benchmarks. Moreover, organizations in Asia have traditionally viewed human resource management as a personnel processing lead rather than from a strategic perspective. Asian organizations increasingly make out in a global marketplace with firms from more true economies with access to a more educated workforce. Thus, Asian organizations are seeking a workforce with quite different qualifications from the past. They need staff with IT literacy, strong English language capability, decision-making and... If you want to get a full essay, order it on our website: Orderessay

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