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1NameUnit nameUnit codeDateThe balanced score cardThe balanced score card is a performance stridement system that make use of monetary measures , customer berth , leaning measures and business mathematical operationes . It translates the company s dodging into the above four perspective and balance betweenexternal and internal measuressubjective measures and prey measuresperformance results and the drivers of future resultsTraditionally firms summation were considered to be plant , property and equipment barely in modern era company s take account non only include those br asset but similarly it innovate process , human resource and customer intercourse and since financial accounting system cannot be used to value such(prenominal)(prenominal) assets the balance score card has been developed to include the other measures i .e .

customer perspective , internal process perspective acquirement and growth perspective and financial measures (finlay , 2000Financial perspective - this include such measures as return on asset economic value added , gross margin , return on capital employed and gearingCustomer perspective - this measures customer satisfaction , marketplace share and customer computer memory2Business process perspective - this include measures such as quality throughput and cost . They are used to measure the effectiveness and efficiency of a business process such as production , procurement and fulfillmentLearning and growth perspective - this measures employee retention satisfaction and skill setsThe above perspective are not independent variables but are interconnected as learning and growth will lead to better processes better processes change magnitude value to customer , which in turn lead to amend financial performanceEach perspective should...If you want to get a sufficient essay, order it on our website: Orderessay

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