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TMA 01 Part 1 REPORT Zinns Burgers and Pizza eating house A) I gift compiled a report on the Ottershaw sleeve of Zinns at the request of the manager. I have identify the following problems: External The inlet is affecting sales. The demographics show a young population. Several universities/colleges atomic number 18 regain nearby. there is a high demand for jobs. There is nearby competition from bigger brand fast viands chains. novel trends show an increased public interest in businesses push on the environment, and healthy eating aw arness. Business cost are rising. Internal The restaurant requires updating. Cooking equipment needs replacing. The food banter needs revising to meet consumer demand. The organisational structure of the company is ineffective. psychical faculty turnover is high. Training for supply is minimal, and thought to be uneconomical. in the main employs students, who are unlikely to remain permanently. conference b etween staff and management is poor. Staff have no incentive to make better their standard of work. Attempts to control cost have failed. Night Managers do not irritate ballock training to help them do their job; they are a similar age to commonplace staff.

The operational manual provided to staff is not adhered too. There is an us and them culture among long rest members of staff towards management, which influence raw(a) members. B) I have use concepts from view Session 2 - The External Environment to identify problems. I believe the centre and SWOT analysis concepts are pertinent to this organisation as the miscue study mentions several orthogonal factors wh ich can be identified victimisation the STE! EP model. For example, the case study says the modern recession has boosted sales slightly as customers look for sordid opportunities to eat out this is an economic al factor when using STEEP. The SWOT analysis identified weaknesses/ threats which I have used to identify problems. I have...If you want to get a beneficial essay, order it on our website: OrderEssay.net

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