Who Needs a Telephone?/Discusses Instant Messaging in the workplace and whether it makes the workplace more efficient

Who Needs a Tele earphone?

What most people erstwhile considered a teenagers toy is quickly finding its way into the piece of call on and being used as a valuable shaft of light on ones desktop. strident Messengers have rapidly replaced other effectual office cocksuckers such as email and telephones. It has replaced the need to offer down the hall to ask a co-worker a question and has decreased the number of boring meetings employees must hinge upon through on a regular basis. This technology is more than popular among sales teams, which can use it for fast conference with customers (Steen). Along with all of the benefits of instant messaging comes disadvantages such as security concerns and potential legal issues for companies whose employees use it. The advantages far outgo the disadvantages and all employees that have had the opportunity to use instant messenger in the workplace instantly realize that it is one staggering tool the saves time and increases productivity.

        Instant Messenger (IM) is Internet software program that can be downloaded in a matter of minutes and allows people to have real conversations online. It started with teenagers talking to several friends at the same time and has grown into a valuable tool among telephone circuit users. According to Jupiter Media Metrix, Inc., approximately 54 million Americans now use IM including 13 million who use it at work (Grossman).



Currently, 84 percent of all organizations use some mixture of instant messenger program, according to a report issued by Osterman Research of black Diamond, Washington (Bowman).

        Some of the advantages of a business having an instant messenger application are things such as communicating long distances and improving communication between coworkers and clients. Instant messaging can reduce long distance phone bills by allowing employees to communicate in real time secure as they would in a telephone conversation or face to...

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